The Capita Scandal: How Barnet Gambled with Public Services, and Lost
A £322 million experiment. Decade of dysfunction. And residents in Finchley Church End who are still paying the price.
In 2013, Barnet Council’s Conservative administration made a bold, and deeply controversial, decision. It handed over almost all of the borough’s core services to a single private company: Capita. Highways. Planning. Environmental health. IT. HR. Finance. Customer services. Revenue and benefits. In one sweeping act of political ideology, the people of Barnet were told that a profit-driven corporation would look after their roads, their bins, their planning applications and their tax records better than the council could itself.
They were wrong. And the consequences are still unfolding today.
The 'easyCouncil' Experiment
Barnet’s outsourcing programme was branded ‘One Barnet’ and the council behind it openly styled itself an ‘easyCouncil’, inspired by the no-frills model of budget airlines. The ambition was to strip public services to their core and let the private sector deliver them more cheaply. Critics at the time warned this was reckless. Unions objected. Residents signed petitions. Local democracy reporters raised the alarm. The Conservative majority on the council pushed ahead regardless.
Capita was awarded two enormous contracts, a £322 million, ten-year Customer and Support Group (CSG) contract, and a further Regional Enterprise (RE) partnership covering highways, planning and more. Together they represented one of the largest local authority outsourcing deals in English history.
£322 million: the value of the CSG contract with Capita.
2018: Capita admitted to IT failings affecting 21,000 schools’ pupil data.
2018: A ‘significant fraud’ by a staff member in the RE partnership went undetected.
£3.5 million of IT systems sat outside the contract, creating chaos and duplication.
When It All Began to Unravel
Within a few years, the cracks were visible. The council’s own review identified a number of ‘performance issues’ particularly within IT. Then in 2018, Capita admitted to a serious failure in an IT system used by 21,000 schools in the region, an incident that could have wrongly linked contact details between pupils, with alarming data protection implications. That same year, an internal review of financial controls had to be commissioned after a significant fraud by a member of staff within the RE partnership came to light.
Capita itself, the company trusted to run Barnet’s core services, was simultaneously in financial crisis. It posted a £513 million pre-tax loss, carried over £1.1 billion in debt, and held a pension deficit of over £400 million. Barnet Council had tied itself, and its residents, to a company on the brink.
The Mess Takes Years to Clean Up
When Labour took control of Barnet Council in 2022, ending nearly fifteen years of Conservative rule, one of their first acts was to begin unpicking the outsourcing legacy. In April 2022, they voted to terminate the Regional Enterprise contract and bring highways, planning and other services back in-house. But even this was not straightforward: IT, customer services and revenues and benefits were deemed too complicated and expensive to insource quickly. The contracts were extended, at additional cost, into 2026.
By 2025, Barnet’s trade union UNISON was running an active campaign called ‘Bringing Services Home’, warning that the council was showing bias against insourcing and that the remaining Capita contract had left IT services fragmented, duplicated and inefficient. Over a decade on from the original deal, Barnet is still arguing about how to undo what the Conservatives signed in 2013.
Who Paid? You Did.
The residents of Finchley Church End did not vote for the One Barnet programme. Many opposed it. But they paid for it, in higher council tax, in degraded services, in years of IT failures, in data risks, and in the considerable management cost of trying to unwind a decade of privatisation. The people who made those decisions faced no personal financial consequences. The bill, as always, fell to ordinary residents.
This is the pattern Reform UK stands against: ideology over accountability, corporate interests over residents’ interests, and a political class that experiments with your money and walks away from the wreckage.
What Finchley Church End Needs Now
Finchley Church End deserves a councillor who will fight for transparent decision-making, who will scrutinise every major contract, and who will hold executives and councillors personally accountable when their decisions cost residents money. The Capita scandal should never have happened. The question now is whether Barnet’s residents will allow the same political class to continue making decisions, or whether they will demand real change.
Common sense, accountability, and putting residents first.
bec26f
jcmyaj
x44h5v
https://shorturl.fm/bZ8KX
https://shorturl.fm/T4gWC
https://shorturl.fm/wTafg
https://shorturl.fm/fhNX0
rcebmp
https://shorturl.fm/AAYw7
https://shorturl.fm/PhUm7
https://shorturl.fm/w6tiJ
https://shorturl.fm/xtpgg
https://shorturl.fm/X1GRI
https://shorturl.fm/RvtHl
https://pesnimp3.net/2.html
https://shorturl.fm/SfKpv
https://shorturl.fm/xSHKv
https://shorturl.fm/Oit5f
https://shorturl.fm/skjEa
https://shorturl.fm/g4lNo
https://shorturl.fm/8tRKB
https://shorturl.fm/LGoBC
https://shorturl.fm/Ac0H5
https://shorturl.fm/exu45
https://shorturl.fm/TlV0n
https://shorturl.fm/7cCqy
https://shorturl.fm/LFWXX
frnqlo
https://shorturl.fm/z95NG
https://shorturl.fm/9Uhwp
https://shorturl.fm/WGsb3
https://shorturl.fm/9Uhwp
https://shorturl.fm/MCSbr
https://shorturl.fm/gDIHG
https://shorturl.fm/q1StO
https://shorturl.fm/ZB6uB
https://shorturl.fm/RtQIi
https://shorturl.fm/fosdj
https://shorturl.fm/3lBea
https://shorturl.fm/lbjKl
https://shorturl.fm/R21Rn
https://shorturl.fm/Fz2SN
https://shorturl.fm/mhpaI
https://shorturl.fm/Zkvok
https://shorturl.fm/p90kX
https://shorturl.fm/aXy9S
https://shorturl.fm/PDgIi
https://shorturl.fm/x7Oo0
https://shorturl.fm/VENCB
https://shorturl.fm/64kFj
https://shorturl.fm/2pnyr
https://shorturl.fm/QW1lv
https://shorturl.fm/QSnjQ
https://shorturl.fm/6LrAb
https://shorturl.fm/WMPLv
https://shorturl.fm/98M8c
p3wynr
https://shorturl.fm/969yV
https://shorturl.fm/PETPx
https://shorturl.fm/iXvQn
https://shorturl.fm/wNusC
https://shorturl.fm/cid1H
https://shorturl.fm/Abron
https://shorturl.fm/04nyP
https://shorturl.fm/FRA8D
https://shorturl.fm/UNlF9
https://shorturl.fm/C7Lhz
https://shorturl.fm/fQ42D
https://shorturl.fm/fgZdo
https://shorturl.fm/UHbDc
https://shorturl.fm/PndfB
https://shorturl.fm/cRM6b
https://shorturl.fm/N0DaS
https://shorturl.fm/mnVGY
https://shorturl.fm/mql7p
https://shorturl.fm/jrWRf
https://shorturl.fm/VYipi
https://shorturl.fm/b6e7r
https://shorturl.fm/HmxZb
https://shorturl.fm/qP75D
https://shorturl.fm/SxReN
https://shorturl.fm/yl19z
https://shorturl.fm/DUI9h
https://shorturl.fm/1WgVP
Новинки музыки 2026 скачать бесплатно https://shorturl.fm/pj0rJ
https://shorturl.fm/k320Y
https://shorturl.fm/YsMlk
https://shorturl.fm/AWdkQ
https://shorturl.fm/LCeVB
https://shorturl.fm/CADSP
https://shorturl.fm/rmiDG
https://shorturl.fm/5bn4A
https://shorturl.fm/J97iB
l7ne9e
https://shorturl.fm/qd4Tq
https://shorturl.fm/qd4Tq
https://shorturl.fm/qd4Tq
https://shorturl.fm/ncCt5
https://shorturl.fm/qepqn
https://shorturl.fm/1o8td
كورة لايف koora live مشاهدة مباريات اليوم بث مباشر عبر موقع كورة لايف اون لاين بدون تقطيع kora live اهم مباريات اليوم لايف كورة kooralive.
https://shorturl.fm/FlAd0
https://shorturl.fm/62sTF
https://shorturl.fm/iPWpe
https://shorturl.fm/x9NBT
https://shorturl.fm/cSrIU
https://shorturl.fm/6g5Gy
https://shorturl.fm/ZQGK7
https://shorturl.fm/wzcSH
https://shorturl.fm/9CbmI
https://shorturl.fm/67xpM
https://shorturl.fm/58cWc
https://shorturl.fm/FVzQo
https://shorturl.fm/oAbof
https://shorturl.fm/7JwxB
https://shorturl.fm/hk8Ai
https://shorturl.fm/yvYfJ
https://shorturl.fm/zvFtu
https://shorturl.fm/nqs79
https://shorturl.fm/ON4xh
https://shorturl.fm/PDz6h
https://shorturl.fm/js4s7
https://shorturl.fm/MlZJq
https://shorturl.fm/spr4p
https://shorturl.fm/CHIJX
https://shorturl.fm/3aqxm
346b59
https://shorturl.fm/Mpskx
https://shorturl.fm/7Bsdm
https://shorturl.fm/JmAXl
https://shorturl.fm/2GDFt
https://shorturl.fm/I3rfb
https://shorturl.fm/XbeFT
https://shorturl.fm/UbGhG
https://shorturl.fm/oENFN
https://shorturl.fm/LNEYj
https://shorturl.fm/gDHy0
https://shorturl.fm/F8zHP
https://shorturl.fm/l4GyY
https://shorturl.fm/pjooJ
https://shorturl.fm/EMPKI
https://shorturl.fm/zk86R
https://shorturl.fm/v5hcs
https://shorturl.fm/LSli3
https://shorturl.fm/CGZbo
https://shorturl.fm/V9Aoz
https://shorturl.fm/3i84N
https://shorturl.fm/avjPd
https://shorturl.fm/IpEt3
https://shorturl.fm/wlL8p
https://shorturl.fm/ut5xp
https://shorturl.fm/QATII
https://shorturl.fm/JBV32
https://shorturl.fm/kxuZQ
https://shorturl.fm/t7HN0
https://shorturl.fm/lfraR
https://shorturl.fm/1K8nF
https://shorturl.fm/EpCAj
https://shorturl.fm/5Ex83
https://shorturl.fm/kebn6
https://shorturl.fm/Zj9k6
https://shorturl.fm/5ktXr
https://shorturl.fm/nXq7E
https://shorturl.fm/JimYg
https://shorturl.fm/kAjj0
https://shorturl.fm/3wcO0
https://shorturl.fm/yiPRf
https://shorturl.fm/KvpxQ
https://shorturl.fm/rk80A
https://shorturl.fm/sQOVy
https://shorturl.fm/R3U9l
https://shorturl.fm/ympik
https://shorturl.fm/fdjvp
https://shorturl.fm/VrGK0
https://shorturl.fm/CwIbu
https://shorturl.fm/isS2G
https://shorturl.fm/6LFE4
https://shorturl.fm/IlSw4
https://shorturl.fm/klyMh
https://shorturl.fm/rQ3lb
https://shorturl.fm/MI2Lh
https://shorturl.fm/DSfwt
joo2r9
https://shorturl.fm/ysajP
https://shorturl.fm/ltXCo
https://shorturl.fm/5sWJU
https://shorturl.fm/fUwC1
https://shorturl.fm/FYQlk
https://shorturl.fm/8RL0O
https://shorturl.fm/GU2cc
https://shorturl.fm/hD4gQ
https://shorturl.fm/eDVKz
https://shorturl.fm/YqsCR
https://shorturl.fm/kqlvK
https://shorturl.fm/fXvEO
https://shorturl.fm/cx8fg
https://shorturl.fm/CM2HL
https://shorturl.fm/Zk9O4
https://shorturl.fm/4gvmw
https://shorturl.fm/cA04r
https://shorturl.fm/6TWIO
https://shorturl.fm/h5SNs
https://shorturl.fm/ErkoZ
https://shorturl.fm/0BAG8
https://shorturl.fm/LlLca
https://shorturl.fm/N2oqp
https://shorturl.fm/LvlAE
https://shorturl.fm/p0xrP
https://shorturl.fm/tv2f9
https://shorturl.fm/0Jkf7
https://shorturl.fm/rV642
https://shorturl.fm/Fz6M1
https://shorturl.fm/iU6an
https://shorturl.fm/FfyKJ
https://shorturl.fm/z5iVZ
https://shorturl.fm/sMuJk
https://shorturl.fm/iVO3X
https://shorturl.fm/bzEf2
https://shorturl.fm/4jovZ
https://shorturl.fm/ljeD9
https://shorturl.fm/NH5ZH
https://shorturl.fm/nnvYn
https://shorturl.fm/peEdu
https://shorturl.fm/wOVsu
https://shorturl.fm/mELyr
https://shorturl.fm/eZ5BP
https://shorturl.fm/NhL7I
https://shorturl.fm/dXJ43
https://shorturl.fm/RGejl
https://shorturl.fm/ZSyP5
https://shorturl.fm/7MoUX
https://shorturl.fm/A1a0b
https://shorturl.fm/qJuCJ
https://shorturl.fm/PuD7H
https://shorturl.fm/1qy3D
https://shorturl.fm/Rs98r
https://shorturl.fm/C0uu5
https://shorturl.fm/UUXuI
https://shorturl.fm/CL2AM
https://shorturl.fm/OIlXc